Shimano Crankset Recall

Thursday 28 September 2023
Updated: Thursday 6 June 2024
Filed in: General

Shimano announces a voluntary Inspection and Replacement Program for certain bonded 11-Speed HOLLOWTECH II Road Crankset

Shimano Europe B.V. ("Shimano"), starts an inspection and replacement program of selected bonded 11-speed HOLLOWTECH II road cranksets produced between June 1, 2012, up to and including June 30, 2019, for a possible bonding separation issue.

This specifically concerns the Shimano ULTEGRA FC-6800, DURA-ACE FC-9000, ULTEGRA FC-R8000, DURA-ACE FC-R9100 and FC-R9100-P 11-Speed Bonded HOLLOWTECH II Road Cranksets in Europe. Reports received by Shimano indicate that the bonded parts of the crank arm could separate and break, posing potential fall and injury hazards to consumers.

To remedy this situation, Shimano will have any applicable crankset inspected. Shimano will replace any crank arm that fails the inspection process.

The Crankset Inspection Program will start on Monday, 2 October 2023. To have your crank inspected please call the shop on 01472 231444 and book your bike in.